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Yesterday!
I realize, while looking at the immunization record while I am on the phone with the shot clinic, that I am not looking at Boy's record, I am looking at GIRL'S.
THE SAME RECORD perused by health professionals yesterday who failed to notice it was THE WRONG ONE. NICE WORK.
I called and ordered a copy of Boy's. The single appointment that spawned two more (blood draws and an immunization update), had now spawned a third (get the correct record).
Oh, PRANCING EXCITEMENT!
We cleaned out the fridge and cabinets of Boy's favorite and not-so foods, to make sure he stuck to his fast.
Today!
We get up bright and bleary to take Boy for his blood draws. No one eats, as a gesture of solidarity, and because Boy is such a sneakypants. My amazing plan to be at the clinic before opening is dashed by King's morning ablutions and Girl's last-minute ride-along. We get there shortly after opening, and have a five person deep wait. King has a magazine. Boy and I watch the LabCorp Network on the plasma TV. Of some interest is a service that will keep medical and legal records online. I think will be a good thing for Boy, and am looking into it.
We get called after a half-hour, and I find we have been sent to a lab that does not do billing or payment arrangements. I further find that the Supervisor from yesterday's adventure HAS NOT CALLED THE LAB to make them, as she promised. The nice lady does call and sort out which lab we need to go to.
Another point for the near-future searing letter to Health Texas.
We are sent "around the corner" (more like a mile or so) to the other lab that "also opens at 7:30" to find it not only does not open at 7:30, but 8:00, and it is 8:05, and the lab is closed and dark. As the line grows and time lengthens, people go, but mostly line up. One women goes to her doc upstairs, putting us first in line for a clinic that opens at 8:00 and is not open even though it is 8:10.
King takes Boy on an elevator ride, and Boy comes back in an immensely improved mood, all smiles. Boy was losing his shit at being hungry and waiting for "a doctor" to see him before he could eat.
Someone from HEB, there for a random drug screen, calls at 8:15 to tell them the clinic is not open.
I am wishing for my camera to have batteries so I can take a picture of the dark clinic and the clock on the wall inside that shows it is late opening, even by its own clock.
I get King to make use of his cell phone to call the other clinic to let them know it is now 8:16 and there is no life inside the one we are waiting at. It takes a few tries, but he raises someone and lets them know.
At 8:29, a "rescue" shows up to open the clinic. She said she was sent to open it. The person at the other clinic had told King if the regular person didn't show, she'd come over. Hmm.
We finally get Boy into a blood draw chair, and this is where it finally get good. The phlebotomist was absolutely amazing. She got the needle in on the first stick. Girl had Boy sing his ABCs as a distraction. King helped Boy hold his arm straight and squeeze a little squeezy heart. I held Boy's other arm. It was over in less than three minutes. I was telling Boy how good he was, and the phle said, "Hey! I'm good, too!" I switched my goood baby voice over to her.
Boy got a Garfield bandage. He loves Garfield.
I had to tell the tech in no uncertain terms the blood was to be processed stat. She flatly refused at first, saying it was routine and they'd be back in 24. I am leaving nothing to chance now. I said the DOCTOR insisted the blood be processed stat, and she said she would.
King brought home Boy's immunization records at lunchtime. GUESS WHAT? Boy's are UP TO DATE. At least that's one thing off the errand list, but it makes me realize Health Texas must be called to make sure the doctor was looking at the RIGHT FUCKING CHART yesterday.
I have a feeling.
Did y'all know that doctors who get sued for malpractice get sued because they're assholes? People will not sue nice, attentive doctors. Doctors who act like jerks and don't listen get sued, because the perception is they wouldn't have screwed up if they'd listened.
I learned that from listening to Malcom Gladwell's BLINK.
And now to call the clinic and play Guild Wars Factions with Girl.
I realize, while looking at the immunization record while I am on the phone with the shot clinic, that I am not looking at Boy's record, I am looking at GIRL'S.
THE SAME RECORD perused by health professionals yesterday who failed to notice it was THE WRONG ONE. NICE WORK.
I called and ordered a copy of Boy's. The single appointment that spawned two more (blood draws and an immunization update), had now spawned a third (get the correct record).
Oh, PRANCING EXCITEMENT!
We cleaned out the fridge and cabinets of Boy's favorite and not-so foods, to make sure he stuck to his fast.
Today!
We get up bright and bleary to take Boy for his blood draws. No one eats, as a gesture of solidarity, and because Boy is such a sneakypants. My amazing plan to be at the clinic before opening is dashed by King's morning ablutions and Girl's last-minute ride-along. We get there shortly after opening, and have a five person deep wait. King has a magazine. Boy and I watch the LabCorp Network on the plasma TV. Of some interest is a service that will keep medical and legal records online. I think will be a good thing for Boy, and am looking into it.
We get called after a half-hour, and I find we have been sent to a lab that does not do billing or payment arrangements. I further find that the Supervisor from yesterday's adventure HAS NOT CALLED THE LAB to make them, as she promised. The nice lady does call and sort out which lab we need to go to.
Another point for the near-future searing letter to Health Texas.
We are sent "around the corner" (more like a mile or so) to the other lab that "also opens at 7:30" to find it not only does not open at 7:30, but 8:00, and it is 8:05, and the lab is closed and dark. As the line grows and time lengthens, people go, but mostly line up. One women goes to her doc upstairs, putting us first in line for a clinic that opens at 8:00 and is not open even though it is 8:10.
King takes Boy on an elevator ride, and Boy comes back in an immensely improved mood, all smiles. Boy was losing his shit at being hungry and waiting for "a doctor" to see him before he could eat.
Someone from HEB, there for a random drug screen, calls at 8:15 to tell them the clinic is not open.
I am wishing for my camera to have batteries so I can take a picture of the dark clinic and the clock on the wall inside that shows it is late opening, even by its own clock.
I get King to make use of his cell phone to call the other clinic to let them know it is now 8:16 and there is no life inside the one we are waiting at. It takes a few tries, but he raises someone and lets them know.
At 8:29, a "rescue" shows up to open the clinic. She said she was sent to open it. The person at the other clinic had told King if the regular person didn't show, she'd come over. Hmm.
We finally get Boy into a blood draw chair, and this is where it finally get good. The phlebotomist was absolutely amazing. She got the needle in on the first stick. Girl had Boy sing his ABCs as a distraction. King helped Boy hold his arm straight and squeeze a little squeezy heart. I held Boy's other arm. It was over in less than three minutes. I was telling Boy how good he was, and the phle said, "Hey! I'm good, too!" I switched my goood baby voice over to her.
Boy got a Garfield bandage. He loves Garfield.
I had to tell the tech in no uncertain terms the blood was to be processed stat. She flatly refused at first, saying it was routine and they'd be back in 24. I am leaving nothing to chance now. I said the DOCTOR insisted the blood be processed stat, and she said she would.
King brought home Boy's immunization records at lunchtime. GUESS WHAT? Boy's are UP TO DATE. At least that's one thing off the errand list, but it makes me realize Health Texas must be called to make sure the doctor was looking at the RIGHT FUCKING CHART yesterday.
I have a feeling.
Did y'all know that doctors who get sued for malpractice get sued because they're assholes? People will not sue nice, attentive doctors. Doctors who act like jerks and don't listen get sued, because the perception is they wouldn't have screwed up if they'd listened.
I learned that from listening to Malcom Gladwell's BLINK.
And now to call the clinic and play Guild Wars Factions with Girl.
